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How can I obtain replacement parts for my Step2 product?
FAQ Page
…sometime, there may not be replacement parts available for it. Replacement parts are not available for purchase online or through our catalog. They must be ordered by a sales representative in our consumer service department.
Can a Step2 Direct order be placed by mail?
FAQ Page
…the order form in your catalog or the printable version online and send it with a check or money order to: The Step2 Company, LLC Attn: Direct Sales 10010 Aurora-Hudson Rd Streetsboro, OH 44241 PLEASE NOTE: Your check must have your correct billing address printed on the front. Make sure your order includes…
How can I receive a Step2 product catalog?
FAQ Page
We now publish two catalogs: a standard consumer catalog, and a catalog intended for professional child care providers. To receive the consumer catalog: * Click the "Contact Step2" tab above. * Log in or create a new contact profile * You will automatically be redirected to a Question form: include…
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