| Search Suggestions: Replacement Parts | Parts | Replacement | Play Kitchen | Kitchen | Climb | Climber | 50's Diner | Grill | Summit |
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How can I obtain replacement parts for my Step2 product?
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FAQ Page
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…Friday, from 8-7 ET to order replacement parts. To help us identify the parts you need, it is helpful if you are near the product during the call. If a product is discontinued and has been for sometime, there may not be replacement parts available for it. Replacement parts are not available for purchase…
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How can I purchase directly from Step2?
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FAQ Page
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To place an order, please contact consumer service toll-free at 1-800-347-8372 Monday-Friday, from 8-7 ET,or visit our website www.step2.com 24 hours a day, 7 days a week. Replacement parts cannot be purchased online at this time. If you need replacement parts, please call the above phone number or…
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50's Diner
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Price: $149.99
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…Patron side features attached booth-style seating for dining and can also watch the cook Electronic service bell lets the server know when kitchen orders are ready for serving Silver-metallic divider window gives the diner a classic retro feel Retro style tabletop features a jukebox that plays three…
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Can a Step2 Direct order be placed by mail?
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FAQ Page
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…address printed on the front. Make sure your order includes the shipping address, contact name, phone number, and shipping costs for each item. Please apply sales tax only if you are shipping to Ohio (6.75%) or Georgia (7%). If you are requesting replacement parts only, use the above address, Attn: Consumer…
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I've tried canceling my order and the link isn't working. What should I do?
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FAQ Page
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Certain parts of Step2.com, including the order cancellation function, require Javascript to function properly. If you are using Internet Explorer 5 or 6, you can enable Javascript by following these steps: 1. Select "Tools > Internet Options" 2. Select the "Security" tab 3. Click the button labeled…
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How can I receive a Step2 product catalog?
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FAQ Page
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…and September, delivery may be delayed an additional 2-4 weeks as we prepare a new catalog. Replacement parts are not visible in the Step2 product catalog. If you need to order replacement parts, please call 1-800-347-8372 (M-F, 8-7 ET).
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