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How can I obtain replacement parts for my Step2 product?
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FAQ Page
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…Friday, from 8-5 ET to order replacement parts. To help us identify the parts you need, it is helpful if you are near the product during the call. If a product is discontinued and has been for sometime, there may not be replacement parts available for it. Replacement parts are not available for purchase…
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How can I purchase directly from Step2?
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FAQ Page
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…-800-347-8372 Monday-Friday, from 8-5 ET,or visit our website www.step2.com 24 hours a day, 7 days a week. Replacement parts cannot be purchased online at this time. If you need replacement parts, please call the above phone number or click on the "Contact Step2" tab above. Please allow 1-2 business days…
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Is eBay a reliable place to purchase Step2 products?
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FAQ Page
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…other auction sites! * Please keep in mind that many Step2 products sold on eBay are discontinued items. It is not always possible to obtain replacement parts for discontinued products. * Click here to obtain further information directly from eBay.
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