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How can I obtain replacement parts for my Step2 product?
FAQ Page
…Friday, from 8-5 ET to order replacement parts. To help us identify the parts you need, it is helpful if you are near the product during the call. If a product is discontinued and has been for sometime, there may not be replacement parts available for it. Replacement parts are not available for purchase…
Related Searches: Parts | Order Parts | Replacement

How can I purchase directly from Step2?
FAQ Page
…-800-347-8372 Monday-Friday, from 8-5 ET,or visit our website www.step2.com 24 hours a day, 7 days a week. Replacement parts cannot be purchased online at this time. If you need replacement parts, please call the above phone number or click on the "Contact Step2" tab above. Please allow 1-2 business days…
Related Searches: Order Parts

Is eBay a reliable place to purchase Step2 products?
FAQ Page
…other auction sites! * Please keep in mind that many Step2 products sold on eBay are discontinued items. It is not always possible to obtain replacement parts for discontinued products. * Click here to obtain further information directly from eBay.
Related Searches: Sale

Is the Snooze 'N Cruise Toddler Bed available for purchase through Step2 Direct or through any retailer? Can replacement parts be purchased for this item?
FAQ Page
The Snooze 'N Cruise Toddler Bed is no longer available for purchase through Step2 Direct or any retailer. There are no replacement parts available for this item.
Related Searches: Toddler Bed | Bed

Is the Camper Fun Playhouse available for purchase through Step2 Direct or any retailer? Are replacement parts available for this item?
FAQ Page
The Camper Fun Playhouse is no longer available from Step2 or any retailer. There are no replacement parts available for this item. There are no plans to bring this item back into production.
Related Searches: Camper

When a Step2 product is discontinued, is there a chance it would ever be available again?
FAQ Page
…is based primarily on popularity, demand, and customer feedback. When a product is discontinued, and has been for sometime, there may not be replacement parts available for it.

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