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What is the Step2 Direct return policy?
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…accept returns for products purchased from Step2 Direct. To Return a Product If you wish to return a product you purchased from Step2 Direct, here are the guidelines. (Note: Step2 Direct does not accept returns of products purchased from other retailers.) * Obtain a Return Authorization - All returns require…
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Can a product be exchanged through Step2 Direct?
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…for returning a product purchased from Step2 Direct: To Return a Product If you wish to return a product you purchased from Step2 Direct, here are the guidelines. (Note: Step2 Direct does not accept returns of products purchased from other retailers.) * Obtain a Return Authorization - All returns require…
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Can an item purchased at a retailer be returned to Step2 Direct?
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If a Step2 item is purchased from a retailer, it must be returned to the same retailer it was purchased from. If the item is missing a part, please contact our consumer service department as they may be able to order a replacement part for the item. Consumer Service 1-800-347-8372 Monday-Friday, from…
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How do I cancel a Step2 Direct order?
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…8-7 ET or click on the "Contact Step2" tab above for return instructions. Prior authorization is required from Step2 for all returns. You are responsible for all shipping charges, and truck-shipped orders incur a 20% restocking fee when returned. Please allow 1 - 2 business days for a response on all…
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How long does if take to receive a credit from Step2?
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…Representative and have been told you will be receiving a credit, please allow 7-10 business days for this process. If you have already returned a Step2 Direct product with a return authorization number, please allow 7-14 business days for this credit to show, upon receipt of the item back at Step2.
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The Step2 Company Press Room: Getting the word out
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…about your product. How do you get the word out? In 2006, you have a few options: 1. Spend lots of money on a TV ad for the item, and get a negative Return on your investment 2. Send out a bunch of SPAM and trash your company's brand name 3. Do something viral. Make a catchy ditty or unique website and…
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Little Helper's Workbench
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Price: $29.99
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This award winning toddler workbench is a returning classic with a new look! * Toddlers can become little helpers with their very own workbench * Bolts and screws make realistic ratchet sounds * 3 Pegs pound through holes and fall into storage area below * Front door flips open to conveniently access…
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