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The Step2 Company Press Room: Slow down, sonny!
Blog Entry
Tuesday, May 15, 2007
…brightly-colored safety signs have even had some unforseen benefits, as Jessica notes, "It has brought our neighborhood together." You can see how one block of her street looks in this picture that she sent us: Oh, and in case you're wondering, Jessica does say that the signs have helped slow down traffic…
Related Searches: Safety | Slow Children | Slow

What should I expect from a truck delivery? Do I need to be present to accept the shipment?
FAQ Page
…information on the delivery receipt before you sign it. Do not refuse the shipment (refusing the shipment delays our ability to rectify the problem. A 20% restocking fee is charged for refused shipments). * The cartons should be counted before signing. Read the delivery receipt to be sure you are receiving…
Related Searches: Shipping

Should I refuse my Step2 Delivery for any reason?
FAQ Page
…restocking fee is charged for all refused shipments). If there are problems with your delivery, please note them in your delivery documents before you sign. Contact Step2 Direct right away to address any problems at 1-866-429-5200 Monday- Friday, from 8-7 ET or click on the "Contact Step2" tab above. We…

Does Step2 ever offer promotions or discounts on items?
FAQ Page
…the home page, to take advantage of these limited time offers. No codes necessary! **Want to receive promotional emails from Step2? Click here to sign up.
Related Searches: Promotion Codes | Clearance

What should I do if my shipment is damaged?
FAQ Page
…Monday - Friday from 8-5 ET. We will gladly assist you. If your shipment is delivered via a trucking company: The driver will typically ask you to sign a delivery receipt. Please write down any visible damage on the delivery receipt, and accept the shipment. Do not refuse the shipment. (Refusing the…

What should I do when my delivery is missing an item?
FAQ Page
Truck Shipments Accept the shipment as is and note any problems on the delivery receipt before signing. Please call Step2 Direct right away at 1-866-429-5200 Monday-Friday, from 8-5 ET or click on the "Contact Step2" tab above for further instructions. Please be prepared with your order number and the…

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