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How is sales tax charged?
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FAQ Page
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Sales tax is only applied to orders being shipped to Ohio and Georgia. If you are a tax-exempt business in these areas, please contact Step2 Direct at 1-866-429-5200 Monday-Friday, from 8-5 ET for order assistance. We will request a copy of your tax-exempt certificate at the time the order is placed…
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How can I place an order if my business is tax-exempt?
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FAQ Page
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Sales tax will only be charged to orders shipping to Ohio and Georgia. If your business is located in these states and tax-exempt, your order will need to be placed over the phone (1-866-429-5200 M-F, 8-5 ET) or through the mail. We will need a copy of your tax-exempt certificate along with your order…
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Can a Step2 Direct order be placed by mail?
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FAQ Page
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…on the front. Make sure your order includes the shipping address, contact name, phone number, and shipping costs for each item. Please apply sales tax only if you are shipping to Ohio (6.75%) or Georgia (7%). If you are requesting replacement parts only, use the above address, Attn: Consumer Service…
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